Patient Access & Scheduling Specialist

Atrium Health; Charlotte (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Atrium Health in Charlotte, NC, is seeking a patient registrar to greet and register patients for admissions and outpatient services. You will verify insurance, obtain necessary authorizations, and coordinate scheduling with departments and patients.

The role requires fast-paced accuracy, strong communication, and the ability to manage cancellations and rescheduling while processing upfront deposits when needed.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Excellent communication skills and customer services skills required.

Responsibilities

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Skills

Communication

Customer service

Attention to detail

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Atrium Health in Charlotte, NC, is seeking a patient registrar to greet and register patients for admissions and outpatient services. You will verify insurance, obtain necessary authorizations, and coordinate scheduling with departments and patients.

The role requires fast-paced accuracy, strong communication, and the ability to manage cancellations and rescheduling while processing upfront deposits when needed.