Patient Access & Scheduling Specialist

Medical University of South Carolina; Charleston, Northern (SC, KY); Hybrid; USD 25,000 - 40,000; Full time

Job summary

The Patient Service Representative at Medical University of South Carolina will serve as the first contact for patients, ensuring smooth front desk operations and accurate data entry in the Dental Medicine EHR. You will coordinate registrations, verify insurance, answer calls, schedule visits, and handle payments with courtesy and care.

This role emphasizes adherence to institutional standards, collaboration with students and faculty, and providing high-quality customer service in a dynamic

Qualifications

• High school diploma or equivalent.
• Minimum of two years of related work experience.
• Excellent customer service and communication skills.

Responsibilities

• Handle patient registration and update demographics.
• Schedule patient appointments and manage confirmations.
• Collect, post and reconcile payments; provide receipts and explain costs.

Skills

Customer service

Communication

Scheduling

Front desk registration

Payment processing

EHR knowledge

Education

High school diploma

Tools

Epic

Job description

The Patient Service Representative at Medical University of South Carolina will serve as the first contact for patients, ensuring smooth front desk operations and accurate data entry in the Dental Medicine EHR. You will coordinate registrations, verify insurance, answer calls, schedule visits, and handle payments with courtesy and care.

This role emphasizes adherence to institutional standards, collaboration with students and faculty, and providing high-quality customer service in a dynamic