Pediatric Dentistry Front Desk Specialist

Medical University of South Carolina; Orleans Estates (SC); On-site; USD 38,000 - 61,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Service Representative (PSR) for the Dental Medicine clinics. The PSR provides exceptional customer service, manages patient registration, scheduling, and insurance verification within the EHR system, and handles payments and deposits.

Role requires interaction with students, faculty, and patients to ensure smooth front desk operations. Minimum requirements include a high school diploma and two years of related experience; a bachelor's

Qualifications

• High school diploma required or equivalent.
• Two years of related work experience required.
• Bachelor's degree may substitute for related experience.

Responsibilities

• Manage patient registration and update demographics at each visit.
• Verify and prepare documentation in the EHR system.
• Schedule patient appointments and manage confirmations.
• Process payments, post transactions, and reconcile deposits.
• Provide courteous customer service to patients and internal customers.
• Assist with scheduling and quality assurance as needed.

Job description

Medical University of South Carolina is seeking a Patient Service Representative (PSR) for the Dental Medicine clinics. The PSR provides exceptional customer service, manages patient registration, scheduling, and insurance verification within the EHR system, and handles payments and deposits.

Role requires interaction with students, faculty, and patients to ensure smooth front desk operations. Minimum requirements include a high school diploma and two years of related experience; a bachelor's