Pediatric Dental Front Desk & Scheduling Specialist

MUSC Health; Charleston (SC); On-site; USD 52,272,000 - 83,607,000; Full time

Job summary

Medical University of South Carolina (MUSC) is seeking a Patient Service Representative (PSR) to support the Dental Medicine clinic. You will perform front desk registration, verify documentation in the EHR, schedule appointments, and ensure courteous service to patients and staff.

The role emphasizes accurate registration, insurance verification, and timely communication with patients and clinicians. Must have a high school diploma and two years of related experience; strong customer service

Qualifications

• Minimum requirements include a high school diploma or equivalent and two years of related work experience.
• Experience with electronic health records (EHR) and front desk operations is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Manage patient registration and update demographics at every visit.
• Schedule patient appointments and maintain EHR appointment notes.
• Handle payments and verify insurance; issue receipts and reconciliation.
• Answer incoming calls and manage referrals; maintain reception area.

Skills

Customer service

Front desk

Scheduling

EHR navigation

Verbal communication

Education

High school diploma or equivalent

Job description

Medical University of South Carolina (MUSC) is seeking a Patient Service Representative (PSR) to support the Dental Medicine clinic. You will perform front desk registration, verify documentation in the EHR, schedule appointments, and ensure courteous service to patients and staff.

The role emphasizes accurate registration, insurance verification, and timely communication with patients and clinicians. Must have a high school diploma and two years of related experience; strong customer service