Patient Access & Scheduling Specialist

Advocate Aurora Health; Byron (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocate Health is seeking a detail-oriented patient access professional to support registration for admissions and outpatient services. The role involves verifying insurance, obtaining authorizations, and coordinating with patients and scheduling teams to arrange approvals and payments.

Applicants should have a High School Diploma or GED (Bachelor's preferred), strong spelling accuracy, and the ability to type 40 wpm.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.
• Excellent communication skills and customer services skills required.

Responsibilities

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Skills

Excellent communication

Customer service

Attention to detail

Typing speed 40 wpm

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

Hospital billing systems

Insurance verification software

Job description

Advocate Health is seeking a detail-oriented patient access professional to support registration for admissions and outpatient services. The role involves verifying insurance, obtaining authorizations, and coordinating with patients and scheduling teams to arrange approvals and payments.

Applicants should have a High School Diploma or GED (Bachelor's preferred), strong spelling accuracy, and the ability to type 40 wpm.