Patient Access Specialist — Front Desk, Billing & Support

Intuitive Health; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate to welcome patients, perform registrations and insurance verifications, and support a smooth patient flow. The role emphasizes accurate data entry, payment collection, and courteous, professional service in a fast-paced healthcare setting.

The position requires strong communication, multitasking abilities, and proficiency with Microsoft Office. A high school diploma or GED and healthcare or customer service experience are preferred.

Qualifications

• Minimum typing speed of 50 wpm.
• Flexibility and effective communication.
• Collaboration and patient-focused service.
• Basic MS Office skills (Word, Excel, Outlook).
• High school diploma or GED required.
• 6 months in healthcare or 1 year in customer service preferred.

Responsibilities

• Greet patients in person and over the phone.
• Register patients, verify insurance, collect copayments.
• Enter information into EHR and ensure demographics accuracy.
• Complete visit closure activities including payments and follow-ups.
• Provide wayfinding and exceptional customer service to patients and families.
• Maintain a clean front desk and waiting area.

Skills

Typing speed 50 wpm

Flexibility

Effective communication

Collaboration

Patient focus

Technical capacity

Microsoft Office

Education

High school diploma or GED

Job description

Intuitive Health is seeking a Patient Access Advocate to welcome patients, perform registrations and insurance verifications, and support a smooth patient flow. The role emphasizes accurate data entry, payment collection, and courteous, professional service in a fast-paced healthcare setting.

The position requires strong communication, multitasking abilities, and proficiency with Microsoft Office. A high school diploma or GED and healthcare or customer service experience are preferred.