Patient Access & Admissions Specialist

Advocate Health; Town of Oconomowoc (WI); On-site; USD 32,000 - 48,000; Full time

Job summary

Advocate Health seeks a patient access professional to register and pre-register patients for admissions and outpatient services. You will verify insurance, obtain required authorizations, and coordinate scheduling with departments to ensure patient payments and deposits are arranged as needed.

The role requires accurate spelling, attention to detail, and the ability to type at least 40 wpm, with strong communication and customer service skills to support patients through the admission process.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.
• Excellent communication skills and customer service skills required.

Responsibilities

• Register or pre-register all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verify insurance coverage and obtain necessary authorization for services.
• Coordinate with patients and scheduling to reschedule procedures until authorization or payment is arranged; request upfront deposits.
• Update schedule for cancellations, rescheduling, and changes on an ongoing basis.

Skills

Patient registration

Insurance verification

Pre-authorization

Scheduling

Customer service

Communication skills

Typing speed 40 wpm

Medical terminology

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Advocate Health seeks a patient access professional to register and pre-register patients for admissions and outpatient services. You will verify insurance, obtain required authorizations, and coordinate scheduling with departments to ensure patient payments and deposits are arranged as needed.

The role requires accurate spelling, attention to detail, and the ability to type at least 40 wpm, with strong communication and customer service skills to support patients through the admission process.