Patient Access & Scheduling Specialist

Beth Israel Lahey Health; Burlington (MA); Presencial; USD 28.000 - 38.000; Jornada completa

Descripción de la vacante

Beth Israel Lahey Health in Burlington, MA seeks a Patient Access Representative for 40 hours weekly. The role handles registration, scheduling, and pre-registration functions to ensure smooth patient flow and accurate reimbursement. The environment is fast-paced, requiring strong data entry and confidentiality adherence.

The position emphasizes customer-friendly service, problem solving over the phone and in person, and adherence to EHR workflows. Day shifts with competitive pay and benefits.

Formación

• High school degree or equivalent; associate’s degree preferred.
• 1–3 years related work experience with computers and MS Office.
• Able to work in a fast-paced, multi-task environment and type accurately.

Responsabilidades

• Register patients and explain the registration process.
• Process co-payments, deductibles and balances due; safeguard payments.
• Schedule, reschedule and cancel patient appointments.
• Verify insurance eligibility in real time and assign guarantor.
• Maintain confidential patient information and ensure patient safety.

Conocimientos

Call center

Typing 40 wpm

Medical terminology

Bilingual

EHR software

Educación

High school diploma

Associate degree preferred

Herramientas

Microsoft Office

Web-based applications

Descripción del empleo

Beth Israel Lahey Health in Burlington, MA seeks a Patient Access Representative for 40 hours weekly. The role handles registration, scheduling, and pre-registration functions to ensure smooth patient flow and accurate reimbursement. The environment is fast-paced, requiring strong data entry and confidentiality adherence.

The position emphasizes customer-friendly service, problem solving over the phone and in person, and adherence to EHR workflows. Day shifts with competitive pay and benefits.