Patient Access & Scheduling Specialist

Baptist Health Boca Raton Regional Hospital

Boca Raton (FL)

On-site

USD 23,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Career growth and development

Health and wellness resources

Tuition reimbursement

Wellness program

Job summary

Baptist Health Boca Raton Regional Hospital is seeking a service-oriented Scheduling Clerk to coordinate patient appointments for surgical, diagnostic therapy and other procedures. You will obtain demographic and insurance information, register patients, and enter data into scheduling systems.

The role emphasizes professional customer service, accurate record keeping, and effective communication with patients.

Qualifications

Experience in Healthcare and/or Customer Service setting, Surgery preferred.
Working knowledge of Microsoft Office and Scheduling Systems (i.
e.
Net Access, Centricity, Pathways Healthcare Scheduling, Chartlinks etc.
Medical Terminology required.
Experience with high volume calls.
Excellent verbal and written communication.
Excellent interpersonal and customer services skills.

Responsibilities

Responsible for scheduling patient appointments (surgical, diagnostic therapy and other procedures/treatments).
Obtains and verifies necessary demographic and insurance information.
Registers patients and enters data into scheduling systems.
Maintains records and accounts.
Provides professional customer service.
Serves patients by greeting and helping them.