Patient Scheduling Specialist — Impactful Care & Scheduling

Baptist Health; Coral Gables (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Tuition reimbursement

Job summary

Baptist Health is seeking a patient scheduling specialist to coordinate appointments for surgical, diagnostic, and other procedures. You will verify demographics and insurance information, register patients, and maintain accurate scheduling records while delivering professional customer service and greeting patients.

The role requires experience in healthcare or a customer service setting, familiarity with scheduling systems, and strong communication skills.

Qualifications

• Experience in healthcare and/or customer service setting.
• Experience with scheduling systems and medical terminology.
• Ability to handle high volume calls and multi-task.
• Strong verbal and written communication and interpersonal skills.

Responsibilities

• Schedule patient appointments for surgical, diagnostic therapy and other procedures.
• Obtain and verify demographic and insurance information; register patients.
• Enter data into scheduling systems and maintain records.
• Provide professional customer service and greet patients.
• Assist patients and families with questions and directions.

Skills

Healthcare experience

Customer service

High volume calls

Microsoft Office

Scheduling systems

Medical terminology

Verbal communication

Written communication

Interpersonal skills

Detail oriented

Education

High School Diploma, Certificate, GED

Tools

Net Access

Centricity

Pathways Healthcare Scheduling

Chartlinks

Job description

Baptist Health is seeking a patient scheduling specialist to coordinate appointments for surgical, diagnostic, and other procedures. You will verify demographics and insurance information, register patients, and maintain accurate scheduling records while delivering professional customer service and greeting patients.

The role requires experience in healthcare or a customer service setting, familiarity with scheduling systems, and strong communication skills.