Patient Access Scheduler — Fast-Paced Healthcare Team

Baptist Health; Boca Raton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health in Boca Raton is seeking a Clerical/Patient Access specialist to schedule appointments, register patients, and verify demographics and insurance. This role operates in a busy call-center style environment and requires accuracy and customer-focused service.

Qualified internal staff or external candidates should have at least 1 year of patient access experience; bilingual English/Spanish or Creole is a plus.

Qualifications

• High School diploma or equivalent required.
• Certification or training related to patient access preferred.
• Experience with patient access processes is advantageous.
• Ability to work in a high-volume environment and meet quality metrics.
• Bilingual English and Spanish/Creole preferred.

Responsibilities

• Schedule patient appointments for diagnostic, surgical, therapy, and physician visits.
• Register patients and collect demographic and insurance information.
• Enter data into scheduling systems in a call center environment.
• Support go-lives and departmental initiatives; participate in committees.
• Assist in onboarding and training of team members.

Skills

Patient Access

Customer service

Teamwork

Communication

Education

High School

Certification

GED

Training

Experience

Tools

EMR systems

Microsoft Office

Job description

Baptist Health in Boca Raton is seeking a Clerical/Patient Access specialist to schedule appointments, register patients, and verify demographics and insurance. This role operates in a busy call-center style environment and requires accuracy and customer-focused service.

Qualified internal staff or external candidates should have at least 1 year of patient access experience; bilingual English/Spanish or Creole is a plus.