Patient Access & Scheduling Specialist

Good Samaritan Society; Bismarck (ND); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

health insurance

dental insurance

vision insurance

life insurance

401(k) retirement plan

work/life balance benefits

generous time off package

Job summary

Sanford Health in Bismarck, ND is hiring a Patient Access Representative to greet patients, schedule diagnostic imaging, register patients, and ensure a smooth check-in process. You will be the first contact, delivering exceptional service and coordinating access to imaging services according to provider orders and department protocols.

Responsibilities include verifying demographics and insurance, obtaining authorizations, handling co-pays, and managing recall and waitlists while supporting a

Qualifications

• High school diploma or equivalent preferred.
• Post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• REGISTRATION: Greet patients, verify demographics, document handling, establish financial responsibility, collect payments.
• SCHEDULING: Coordinate appointments, obtain referrals, pre-authorization, arrange interpreter services, act as switchboard.
• ADDITIONAL DUTIES: Prepare charts, coordinate provider documents, assist with patient financial relief, telemedicine coordination.

Skills

Customer service

Medical terminology

Phone etiquette

Registration experience

Education

High school diploma or equivalent

Post-secondary education

Job description

Sanford Health in Bismarck, ND is hiring a Patient Access Representative to greet patients, schedule diagnostic imaging, register patients, and ensure a smooth check-in process. You will be the first contact, delivering exceptional service and coordinating access to imaging services according to provider orders and department protocols.

Responsibilities include verifying demographics and insurance, obtaining authorizations, handling co-pays, and managing recall and waitlists while supporting a