Patient Access & Imaging Scheduling Specialist

Good Samaritan Society; Bismarck (ND); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Job summary

Sanford Health in Bismarck, ND is seeking a Patient Access Representative to be the first point of contact for patients checking in for imaging appointments and to schedule daily exams with patient prep instructions.

Join a fast-paced clinic handling registration, scheduling, patient communications, telemed coordination, and other duties while providing excellent customer service. Full-time with benefits.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• Greet patients and verify demographics; collect and route documents.
• Check patients in/out and operate multi-line phone systems.
• Schedule imaging appointments; coordinate referrals and pre-authorizations.
• Inform patients about documents and collect signatures.
• Coordinate telemed appointments and reminders; support registration tasks.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

Sanford Health in Bismarck, ND is seeking a Patient Access Representative to be the first point of contact for patients checking in for imaging appointments and to schedule daily exams with patient prep instructions.

Join a fast-paced clinic handling registration, scheduling, patient communications, telemed coordination, and other duties while providing excellent customer service. Full-time with benefits.