Patient Access & Scheduling Specialist

shm; Berkeley Heights (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

shm is seeking a patient-focused medical office assistant in New Jersey. You will greet visitors, register patients, collect payments, and maintain smooth front-desk operations while coordinating with care teams to ensure timely service.

Responsibilities include scheduling, insurance verification, and processing referrals and tests, all while providing excellent customer service in a dynamic healthcare setting.

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• Excellent customer service and communication skills.
• Ability to organize and multitask in a fast-paced environment.

Responsibilities

• Greet visitors and direct them professionally.
• Manage patient registration, payments, and receipts.
• Answer and route phone calls, taking accurate messages.
• Schedule appointments and verify insurance.
• Process orders for diagnostics and coordinate with care teams.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Associate Degree preferred

Job description

shm is seeking a patient-focused medical office assistant in New Jersey. You will greet visitors, register patients, collect payments, and maintain smooth front-desk operations while coordinating with care teams to ensure timely service.

Responsibilities include scheduling, insurance verification, and processing referrals and tests, all while providing excellent customer service in a dynamic healthcare setting.