Patient Access & Scheduling Specialist

Essentia Health; Ada (MN); Presencial; USD 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

401(k) plan

Tuition reimbursement

Resumo da oferta

Essentia Health Ada Clinic is seeking a friendly Registration Clerk to welcome patients and guide them through the registration and scheduling process. You will collect demographics, insurance details, and financial information to ensure accurate billing and timely care coordination.

This role acts as a liaison between patients and Virtual Patient Registration Representatives and Patient Schedulers. Day shifts, competitive benefits, and a supportive team environment are offered.

Qualificações

• No educational requirements.
• Prefer prior Patient Access Representative or Patient Scheduler experience.

Responsabilidades

• Interview patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor's instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Conhecimentos

Patient access experience

Descrição da oferta de emprego

Essentia Health Ada Clinic is seeking a friendly Registration Clerk to welcome patients and guide them through the registration and scheduling process. You will collect demographics, insurance details, and financial information to ensure accurate billing and timely care coordination.

This role acts as a liaison between patients and Virtual Patient Registration Representatives and Patient Schedulers. Day shifts, competitive benefits, and a supportive team environment are offered.