Patient Access & Scheduling Secretary

NYU Grossman School of Medicine; New York (NY); In loco; USD 51.000 - 63.000; Tempo pieno

Descrizione del lavoro

NYU Grossman School of Medicine seeks a Faculty Group Practice Secretary I-Intake/Sched to support front-end operations. This role handles greeting patients, scheduling appointments, answering inquiries, and coordinating with physicians and staff to maintain smooth patient flow.

The position emphasizes strong organizational and communication skills, with experience in scheduling and using EMR systems preferred. It is a full-time, on-site role based in New York.

Competenze

• High school diploma required; strong organizational, interpersonal and communication skills.
• Experience with scheduling and patient access processes is preferred.
• Familiarity with Epic or other EMR systems is a plus.

Mansioni

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and messages; greets patients and manages front-desk tasks.
• Manages physician calendars; handles pre-authorizations and patient communications.
• Promotes MyChart usage and processes patient information in the EMR.
• Ensures HIPAA-compliant handling of records and coordination with staff.

Conoscenze

Customer service

Scheduling

Phone etiquette

EPIC EMR

Formazione

High School Diploma

Strumenti

Epic EMR

Descrizione del lavoro

NYU Grossman School of Medicine seeks a Faculty Group Practice Secretary I-Intake/Sched to support front-end operations. This role handles greeting patients, scheduling appointments, answering inquiries, and coordinating with physicians and staff to maintain smooth patient flow.

The position emphasizes strong organizational and communication skills, with experience in scheduling and using EMR systems preferred. It is a full-time, on-site role based in New York.