Patient Intake & Scheduling Coordinator

NYU Grossman School of Medicine; City of White Plains (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Grossman School of Medicine in White Plains seeks a Secretary I-Intake/Scheduler (FGP) to support front-end operations by greeting patients, scheduling appointments, answering calls, and handling administrative duties.

The ideal candidate has a High School Diploma, excellent organizational and communication skills, and the ability to multitask within Epic-based workflows while upholding privacy and service standards.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, and verbal/written communication skills.
• Ability to multitask in a fast-paced clinical admin environment.

Responsibilities

• Schedules patient appointments for visits, treatments, and procedures.
• Answers calls, screens inquiries, and routes messages to the appropriate contact.
• Obtains authorizations as needed and manages patient communications.
• Maintains confidentiality and HIPAA compliance in all workflows.
• Supports physician and practice staff with registration and access processes.

Skills

Customer service

Communication skills

Organizational skills

Education

High School Diploma

Tools

EPIC

Job description

NYU Grossman School of Medicine in White Plains seeks a Secretary I-Intake/Scheduler (FGP) to support front-end operations by greeting patients, scheduling appointments, answering calls, and handling administrative duties.

The ideal candidate has a High School Diploma, excellent organizational and communication skills, and the ability to multitask within Epic-based workflows while upholding privacy and service standards.