Patient Access & Scheduling Navigator

UC San Diego Health; San Diego (CA); On-site; USD 68,000 - 100,000; Full time

Job summary

UC San Diego Health is seeking a Patient Access Liaison for the Radiation Oncology scheduling workflow. You will verify insurance, gather records, and triage diagnoses for referrals, while maintaining scheduling databases for reporting and coordination within the department.

The role requires experience with clinic billing practices, ambulatory care workflows, and strong communication. Collaboration with clinical staff and continuous process improvement are key aspects.

Qualifications

• Six years healthcare, clinical, or administrative experience, or a Bachelor's with two years in healthcare roles.
• Familiarity with clinic medical billing, coding, billing systems, and documentation.
• Knowledge of ambulatory care clinic practice management and patient care workflows.
• Strong communication skills (verbal, written, active listening).
• Interpersonal skills and ability to build relationships within clinical teams.
• Excellent organizational and time-management abilities; handle multiple priorities.
• Proficiency in word processing and spreadsheet software; data management; healthcare IT usage.
• Data analysis, research, and reporting skills.

Responsibilities

• Handle scheduling and preparation for referrals to Radiation Oncology.
• Verify insurance, collect records, and triage diagnoses.
• Maintain databases for reporting and scheduling.
• Mentor other team members.

Skills

Strong communication

Data analysis

Organizational skills

Time management

Education

Bachelor's degree + 2+ years in healthcare/clinical/administrative roles

Tools

EPIC

Billing systems

Electronic medical records

Job description

UC San Diego Health is seeking a Patient Access Liaison for the Radiation Oncology scheduling workflow. You will verify insurance, gather records, and triage diagnoses for referrals, while maintaining scheduling databases for reporting and coordination within the department.

The role requires experience with clinic billing practices, ambulatory care workflows, and strong communication. Collaboration with clinical staff and continuous process improvement are key aspects.