Patient Access & Scheduling Navigator

Page Mechanical Group, Inc.; Irving (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Page Mechanical Group, Inc. is seeking a Patient Access Representative to handle day-to-day administrative tasks that support efficient patient care. Responsibilities include patient registration, insurance verification, scanning, scheduling, and copay collection while delivering exceptional customer service.

The role requires 1–3 years of medical office experience, strong communication, and confidentiality, with occasional travel as needed. High school diploma or GED is required.

Qualifications

• 1-3 years of relevant medical office experience preferred.
• Preference given to those with Urology experience.

Responsibilities

• Greets patients and directs them to the appropriate department(s).
• Enters patient demographics and verifies insurance details; secures and scans insurance cards.
• Confirms insurance eligibility and referral requirements; collects signatures on forms.
• Ensures referrals are attached to the appointment in the Practice Management system.
• Scans and indexes patient documents.
• Informs patients of delays and maintains clinic flow communication.
• Schedules appointments and diagnostic testing as directed by the provider.
• Explains financial requirements and collects copays and balances due.
• Answers telephone calls promptly and routes messages appropriately.
• Maintains patient waiting areas and safes confidentiality of information.
• Pre-visit chart preparation and precertification duties.
• Follows clinic safety policies and safeguards system passwords.
• Screens solicitors for relevance to organization needs.
• Maintains inventory and monitors office supplies.
• Assists with training activities as needed.
• Travels as required.

Skills

Office equipment

Customer service

Patient flow

Medical terminology

EMR familiarity

Education

High school diploma or GED

Some college preferred

Tools

Electronic Medical Records

Practice Management System

Job description

Page Mechanical Group, Inc. is seeking a Patient Access Representative to handle day-to-day administrative tasks that support efficient patient care. Responsibilities include patient registration, insurance verification, scanning, scheduling, and copay collection while delivering exceptional customer service.

The role requires 1–3 years of medical office experience, strong communication, and confidentiality, with occasional travel as needed. High school diploma or GED is required.