Patient Access Navigator

SmartRecruiters, Inc.; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate for a full-time midshift to support registration, insurance verification, and patient payments in a fast-paced healthcare setting. The role emphasizes greeting patients, accurate data entry, HIPAA compliance, and providing direction and care with a patient-first approach.

The ideal candidate will have strong communication, multitasking abilities, and at least 6 months of healthcare or customer service experience, with proficiency in Microsoft

Qualifications

• This role requires fast typing and strong clerical skills.
• Experience in a medical office or healthcare setting is preferred.
• Ability to verify insurance and handle payments accurately.
• Excellent communication and customer service abilities are required.

Responsibilities

• Greet patients warmly and check them in/out with accuracy.
• Register patients and verify demographics and insurance details.
• Collect copayments/coinsurance and document registrations in the system.
• Confirm eligibility and benefits via online verification or payer contact.
• Provide patient wayfinding and exceptional customer service at all times.
• Handle general clerical duties: copying, scanning, faxing, filing.
• Maintain clean front desk and waiting area; adhere to HIPAA policies.
• Assist with follow-up activities and visit closures as needed.

Skills

Typing speed 50 wpm

Multitasking

Microsoft Office

Customer service

Communication skills

Problem solving

Analytical skills

Ability to work independently

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Electronic Health Record (EHR) system

Job description

Intuitive Health is seeking a Patient Access Advocate for a full-time midshift to support registration, insurance verification, and patient payments in a fast-paced healthcare setting. The role emphasizes greeting patients, accurate data entry, HIPAA compliance, and providing direction and care with a patient-first approach.

The ideal candidate will have strong communication, multitasking abilities, and at least 6 months of healthcare or customer service experience, with proficiency in Microsoft