Patient Access Navigator

SmartRecruiters, Inc.; Town of Florida (NY); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate for full-time day shifts. You will greet patients, register them, verify insurance, collect copays, and support front desk operations to keep patient flow smooth.

As a member of the front office, you will handle calls, provide information, and ensure HIPAA compliance while delivering welcoming, professional service in a healthcare setting. This role requires strong communication and organization, with attention to confidentiality.

Qualifications

• High school diploma or GED.
• Customer service, communication, and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Register new patients and update demographic, insurance, and billing info.
• Verify insurance eligibility and collect copays and payments.
• Maintain waiting areas and front desk in a clean, organized condition.
• Assist with supply management and general clerical duties.

Skills

Customer service

Communication

Multitasking

Computer literacy

Professionalism

Education

High school diploma or GED

Tools

EMR/EHR software

Microsoft Office

Job description

Intuitive Health is seeking a Patient Access Advocate for full-time day shifts. You will greet patients, register them, verify insurance, collect copays, and support front desk operations to keep patient flow smooth.

As a member of the front office, you will handle calls, provide information, and ensure HIPAA compliance while delivering welcoming, professional service in a healthcare setting. This role requires strong communication and organization, with attention to confidentiality.