Patient Access & Scheduling Coordinator I

Cooper University Health Care; Camden (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper University Health Care in Camden, NJ is seeking an oriented patient access professional to support scheduling and billing workflows. The role focuses on friendly, accurate telephone interactions, efficient appointment setup and active collaboration with clinical teams to streamline patient access to services.

Ideal candidates bring at least two years in appointment scheduling or insurance verification, proficiency with Flow cast registration, and a high school diploma.

Qualifications

• 2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred.
• Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.
• Excellent customer service skills with strong interpersonal skills and phone etiquette are required.

Responsibilities

• Strong emphasis on customer service to patients and facilitating patient access to professional services.
• Ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital and Cooper University Physicians.

Skills

Appointment scheduling

Insurance verification

Registration

Customer service

Education

High School Diploma

Tools

Flow cast registration

Job description

Cooper University Health Care in Camden, NJ is seeking an oriented patient access professional to support scheduling and billing workflows. The role focuses on friendly, accurate telephone interactions, efficient appointment setup and active collaboration with clinical teams to streamline patient access to services.

Ideal candidates bring at least two years in appointment scheduling or insurance verification, proficiency with Flow cast registration, and a high school diploma.