Patient Access & Scheduling Coordinator

Allina Health; Woodbury (MN); On-site; USD 30,000 - 41,000; Full time

Job summary

Allina Health is seeking a Clinic Office Specialist to provide scheduling support and coordinate patient appointments. You will serve as a liaison for patients, families, providers and staff on billing and service questions.

The role supports in-clinic operations across Woodbury locations, handles patient records, and helps with prior authorizations and referrals. The position is 1.0 FTE, day shift, Monday through Friday, with no weekends.

Qualifications

• Must be 18 years of age with education and/or experience meeting the required functional competencies as listed on the job description.
• 0 to 2 years of experience in a Clinic Office Specialist role.
• 2 to 5 years of experience as a medical receptionist or customer service position.
• 2 to 5 years of basic medical terminology experience.

Responsibilities

• Schedules all appointments for services in or outside of the system, preferably in person.
• Coordinates other services needed, medical records and other pertinent information including patient education materials.
• Functions as an in-clinic resource for patients, families, providers and staff related to billing and service questions.
• Provides first resolution regarding patient complaints and assists with patient account adjustments as needed.

Skills

Scheduling experience

Customer service

Communication

Medical terminology

Education

High school diploma or GED

Associate's degree or Vocational training

Medical Reception or equivalent program

Tools

Electronic Medical Record (EMR)

Job description

Allina Health is seeking a Clinic Office Specialist to provide scheduling support and coordinate patient appointments. You will serve as a liaison for patients, families, providers and staff on billing and service questions.

The role supports in-clinic operations across Woodbury locations, handles patient records, and helps with prior authorizations and referrals. The position is 1.0 FTE, day shift, Monday through Friday, with no weekends.