Patient Access & Scheduling Coordinator

Mary Washington Healthcare; Virginia; On-site; USD 28,000 - 39,000; Full time

Job summary

Mary Washington Healthcare is seeking an Office Coordinator to support patient access and daily operations at our Virginia facilities. You will verify insurance, obtain authorizations, schedule tests, collect co-pays, and maintain accurate records to keep the departments running smoothly.

The role requires strong communication, basic computer skills, and prior experience in call center or patient billing. EPIC EMR experience and leadership background are a plus as you guide a team and ensure

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and strong verbal and written communication skills.
• Two years of related experience in call center, patient registration, accounts or billing preferred.
• EPIC EMR experience preferred.
• Previous leadership experience preferred.

Responsibilities

• Trains, orients, and oversees office coordinators with leadership.
• Maintains databases and ensures data integrity.
• Collaborates with leadership on quality assurance trends.
• Monitors scheduling lists to ensure timely appointments.
• Greets customers professionally and provides excellent service.
• Handles call center duties: phones, messages, transfers.
• Verifies insurance, collects co-pays, and obtains authorizations.
• Ensures CPT/ICD-10 codes are entered accurately for billing.

Skills

Leadership

Experience in healthcare

Communication skills

Education

High school diploma or equivalent

Tools

EPIC EMR

Job description

Mary Washington Healthcare is seeking an Office Coordinator to support patient access and daily operations at our Virginia facilities. You will verify insurance, obtain authorizations, schedule tests, collect co-pays, and maintain accurate records to keep the departments running smoothly.

The role requires strong communication, basic computer skills, and prior experience in call center or patient billing. EPIC EMR experience and leadership background are a plus as you guide a team and ensure