Patient Access & Scheduling Coordinator

Mercy Home Health; Paducah (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid time off

Job summary

Mercy Health is seeking a Patient Services Representative in Paducah, KY to serve as the main point of contact for patients and the community. The role processes referrals, registrations, verifies demographics, collects insurance information, and updates medical records accurately and efficiently.

Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and maintaining patient flow.

Qualifications

• Strong communication and customer service skills.
• Ability to verify demographics and handle basic insurance information.
• Proficient with standard computer programs and data entry.

Responsibilities

• Greet patients and community in a professional manner.
• Process admission paperwork and basic insurance verification.
• Answer calls and resolve issues promptly.
• Coordinate bed placement and scheduling of appointments.
• Explain financial options to patients and update medical records.

Skills

Customer service

Communication

Typing 40 WPM

Education

High School Diploma or GED

Tools

Microsoft Office

Cadence

Connect Care

Job description

Mercy Health is seeking a Patient Services Representative in Paducah, KY to serve as the main point of contact for patients and the community. The role processes referrals, registrations, verifies demographics, collects insurance information, and updates medical records accurately and efficiently.

Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and maintaining patient flow.