Front Desk Patient Services Coordinator

Bon Secours Mercy Health; Paducah (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off and leave

Job summary

Bon Secours Mercy Health seeks a Patient Services Representative for the Paducah Medical Office Building to handle patient registrations, scheduling, and insurance verification. The role emphasizes accuracy, clear communication, and compassionate service within a faith-based health system.

Responsibilities include collecting payments, explaining financial options, and supporting MyChart or other scheduling tools.

Qualifications

• High School Diploma or GED is required.
• Experience in patient registration/healthcare preferred.
• Strong customer service and communication skills.

Responsibilities

• Serve as the primary patient contact for registration and scheduling.
• Verify demographics and insurance information.
• Explain financial options to patients.
• Enter data accurately into the practice management system.
• Assist with referrals and online scheduling as needed.
• Provide exceptional customer service and cover other locations as needed.

Skills

Patient registration

Insurance verification

Customer service

Scheduling appointments

Cash handling

Phone skills

Education

High School Diploma or GED

Tools

MyChart

Revenue cycle software

Job description

Bon Secours Mercy Health seeks a Patient Services Representative for the Paducah Medical Office Building to handle patient registrations, scheduling, and insurance verification. The role emphasizes accuracy, clear communication, and compassionate service within a faith-based health system.

Responsibilities include collecting payments, explaining financial options, and supporting MyChart or other scheduling tools.