Patient Access & Scheduling Coordinator

University of California, Irvine; Orange (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

UCI Health is seeking a friendly, detail-oriented ambulatory receptionist to be the first point of contact in our clinics. You will enter patient data, verify insurance, schedule appointments, and handle before/after-visit coordination with care teams.

The role requires excellent customer service, basic math, and proficiency with office equipment. Weekend/holiday availability may be required to support clinic operations.

Qualifications

• Must have strong customer service skills.
• Ability to perform data entry and basic math.
• Experience with multi-line telephone systems.
• Familiarity with insurance verification and registration tasks.
• Willingness to work weekends/holidays.
• Excellent written and verbal communication in English.

Responsibilities

• Enter patient data to the registration system and verify insurance coverage.
• Schedule, confirm, and cancel patient appointments.
• Assist with front-desk workflows and patient check-in/out as needed.

Skills

Customer service

Data entry

Office equipment

Communication

Tools

TDS

Signature

IDX

Job description

UCI Health is seeking a friendly, detail-oriented ambulatory receptionist to be the first point of contact in our clinics. You will enter patient data, verify insurance, schedule appointments, and handle before/after-visit coordination with care teams.

The role requires excellent customer service, basic math, and proficiency with office equipment. Weekend/holiday availability may be required to support clinic operations.