Patient Access Specialist - Front Desk & Scheduling

University of California, Irvine; Costa Mesa (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

UCI Health in Costa Mesa, CA seeks a Patient Service Representative to be the first contact for patients in ambulatory clinics. You will perform general clerical and reception duties, enter patient data into the registration system, and verify insurance coverage.

You will schedule, confirm, and cancel appointments as needed. The role requires strong customer service, excellent communication, and the ability to work variable shifts including evenings and weekends.

Qualifications

• Must possess strong customer service skills.
• Excellent written and verbal communication abilities.
• Ability to work weekends/holidays and adapt to variable shifts.

Responsibilities

• First point of contact for patients in ambulatory clinics.
• Enter patient data into the registration system and verify insurance coverage.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Verbal communication

Written communication

English proficiency

Data entry

Time management

Office equipment

Teamwork

Tools

TDS

Signature

IDX

Job description

UCI Health in Costa Mesa, CA seeks a Patient Service Representative to be the first contact for patients in ambulatory clinics. You will perform general clerical and reception duties, enter patient data into the registration system, and verify insurance coverage.

You will schedule, confirm, and cancel appointments as needed. The role requires strong customer service, excellent communication, and the ability to work variable shifts including evenings and weekends.