Patient Access & Registration Coordinator

University of California; California (MO); Hybrid; USD 42,000 - 52,000; Full time

Job summary

UCI Health is seeking a friendly receptionist to greet patients in ambulatory clinics and support registration processes. You will verify insurance, enter data, and coordinate appointments with providers.

The role requires excellent customer service, strong communication, and flexibility to work evenings, weekends, and holidays in a busy academic health system. Experience with office equipment and multi-line phones is preferred.

Qualifications

• Customer service skills required.
• Weekend/holiday availability required.
• Experience using office equipment (printer, scanner, etc.).
• Experience using multi-line phone system.
• Data entry and retrieval on computer.
• Strong written and verbal communication.
• Ability to work variable shifts including evenings and holidays.
• English literacy required.

Responsibilities

• Serve as first point of contact for patients in ambulatory clinics.
• Perform general clerical and reception duties.
• Enter patient data into the registration system and verify insurance.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Data entry

Verbal communication

English literacy

Tools

TDS system

Signature system

IDX system

Job description

UCI Health is seeking a friendly receptionist to greet patients in ambulatory clinics and support registration processes. You will verify insurance, enter data, and coordinate appointments with providers.

The role requires excellent customer service, strong communication, and flexibility to work evenings, weekends, and holidays in a busy academic health system. Experience with office equipment and multi-line phones is preferred.