Patient Access Specialist — Ambulatory Clinic Front Desk

University of California; Irvine (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

UCI Health in Irvine, CA is seeking a front desk receptionist for ambulatory clinics to serve as the first point of contact and perform essential clerical tasks. You will enter patient data, verify insurance, and support smooth patient flow.

You’ll schedule and confirm appointments, handle cancellations, and work with a team to deliver excellent patient service. Strong English communication, customer service, and weekend/holiday availability are essential.

Qualifications

• Must demonstrate customer service skills appropriate to the job.
• Experience using a multi-line telephone system.
• Ability to work weekends and holidays.
• Proficient data entry and basic math skills.
• Excellent written and verbal communication in English.

Responsibilities

• Serve as first point of contact for patients in ambulatory clinics.
• Perform general clerical and reception duties.
• Enter patient data into the registration system and verify coverage.
• Schedule, confirm, and cancel patient appointments.
• Coordinate with clinical staff as needed.

Skills

Customer service

Data entry

Multi-line phone system

English proficiency

Written and verbal communication

Weekend/holiday availability

Computer literacy

Math basics

Tools

Printer

Copier

Fax machine

Scanner

Job description

UCI Health in Irvine, CA is seeking a front desk receptionist for ambulatory clinics to serve as the first point of contact and perform essential clerical tasks. You will enter patient data, verify insurance, and support smooth patient flow.

You’ll schedule and confirm appointments, handle cancellations, and work with a team to deliver excellent patient service. Strong English communication, customer service, and weekend/holiday availability are essential.