Patient Access & Scheduling Coordinator

Mille Lacs Health System; Onamia (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life Insurance and Voluntary Life

Paid Time Off

Tuition Reimbursement, Discounts and

Retirement Plans

Long-Term and Short-Term Disability

Health Savings Account

Flexible Spending Account

Wellness Program

Service and Pharmacy Discounts

Employee Assistance Program

Holiday Pay

Job summary

Mille Lacs Health System is hiring a Patient Access Specialist I in Minnesota to deliver excellent customer service while registering patients, scheduling visits, and verifying insurance information. The role involves coordinating ambulatory and inpatient admissions, operating the switchboard, and supporting various departments with timely patient access.

The position requires a high school diploma or GED, plus 2 years of healthcare-related training or equivalent experience, and at least 1 year

Qualifications

• Must have a high school diploma or GED.
• At least 2 years of post-secondary training in a healthcare-related field or equivalent experience.
• At least 1 year of experience working with the general public, preferably in healthcare.

Responsibilities

• Schedules patient appointments with appropriate provider, place, and time.
• Registers patients at time of visit and verifies demographics and insurance.
• Operates switchboard and directs callers and visitors as needed.
• Gathers insurance information and assigns medical records to HMS systems.
• Provides patient reminders and basic information across service areas.
• Completes registration processes per MLHS policies and guidelines.
• Rotating weekend schedule.

Skills

Customer service

Interpersonal communication

Teamwork

Education

High school diploma or GED

2 years post-secondary healthcare training or equivalent

Job description

Mille Lacs Health System is hiring a Patient Access Specialist I in Minnesota to deliver excellent customer service while registering patients, scheduling visits, and verifying insurance information. The role involves coordinating ambulatory and inpatient admissions, operating the switchboard, and supporting various departments with timely patient access.

The position requires a high school diploma or GED, plus 2 years of healthcare-related training or equivalent experience, and at least 1 year