Patient Access & Scheduling Specialist (FT)

CentraCare; Willmar (MN); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

PTO

Retirement

Employee discounts

Job summary

CentraCare Health Willmar is seeking a Patient Access Assistant to perform patient registrations in a clinic setting. You will interact directly with patients, verify insurance, register appointments, and ensure accurate documentation to support billable accounts.

You will receive on-the-job training from a supportive team and participate in scheduling and information transmission to other departments while upholding safety procedures and facility policies.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills.
• Strong verbal and written communication skills required.
• One to two years of clerical, administrative or customer service experience.
• One year of prior experience in scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare (clinic or hospital) preferred but not required.

Responsibilities

• Direct patient interaction.
• Registration for appointments.
• Scheduling appointments or transmit information to other departments.
• Patient insurance verification.
• Process documents of a complex nature checking for accuracy and completeness.
• Responsible for obtaining and identifying information necessary to produce billable patient accounts.
• Support and implement patient safety and other safety practices as appropriate.
• Apply detailed knowledge of facility procedures related to the work performed.

Skills

Direct patient interaction

Registration

Scheduling appointments

Insurance verification

Documentation accuracy

Billing awareness

Safety practices

Facility procedures

Education

High school diploma or equivalent

Job description

CentraCare Health Willmar is seeking a Patient Access Assistant to perform patient registrations in a clinic setting. You will interact directly with patients, verify insurance, register appointments, and ensure accurate documentation to support billable accounts.

You will receive on-the-job training from a supportive team and participate in scheduling and information transmission to other departments while upholding safety procedures and facility policies.