Patient Access & Scheduling Coordinator

RWJBarnabas Health; Newark (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Disability insurance

Life & AD Insurance

Tuition reimbursement

FSA (Health/Dependent Care)

Wellness programs

Voluntary benefits

Partner discounts

Job summary

RWJBarnabas Health is seeking a Patient Services Representative for the UPA-DCMC Orthopaedics department in Newark, NJ. The role focuses on delivering exceptional patient experiences through front desk support, appointment coordination, and accurate record-keeping.

The ideal candidate has a High School Diploma or GED and strong communication skills. Prior medical receptionist or office experience and EMR knowledge are preferred.

Qualifications

• High School Diploma or GED required.
• Strong oral and written communication skills.
• Preferred: Associate's or Bachelor's degree; knowledge of medical terminology and EMR.

Responsibilities

• Greet and check in/out patients with professionalism.
• Review schedules and prepare for patient visits.
• Schedule patient appointments and follow-ups.
• Answer routine questions in person and by phone while delivering excellent service.
• Perform clerical duties (copying, scanning, faxing, mail).
• Maintain and organize patient health records and documentation.

Skills

Customer service

Communication

Organizational skills

EMR knowledge

Education

High School Diploma or GED

Associate/Bachelor's degree preferred

Tools

EMR systems

Job description

RWJBarnabas Health is seeking a Patient Services Representative for the UPA-DCMC Orthopaedics department in Newark, NJ. The role focuses on delivering exceptional patient experiences through front desk support, appointment coordination, and accurate record-keeping.

The ideal candidate has a High School Diploma or GED and strong communication skills. Prior medical receptionist or office experience and EMR knowledge are preferred.