Patient Access & Scheduling Coordinator

Rothman Orthopaedics; Marlton (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Tuition reimbursement

Paid time off

Retirement savings plan

Job summary

Rothman Orthopaedics in Marlton, NJ is seeking a Front Desk Receptionist to greet patients, verify insurance, collect copays, and schedule appointments in a fast-paced medical office.

The role requires strong customer service, accurate data entry in the eCW system, and professionalism when interacting with patients and visitors.

You will support front desk operations, handle phones, assist with demographic updates, and help ensure smooth daily office flow.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of medical office experience preferred.
• Knowledge of medical terminology and office procedures is helpful.
• Proficiency with MS Office; familiarity with eCW is a plus.

Responsibilities

• Greet patients and visitors in a courteous, helpful manner.
• Check in/out patients; verify and update demographic and insurance information in eCW.
• Enter copay and appointment notes in the system; balance end-of-day payments.
• Answer calls professionally; screen inquiries and route to the right person.
• Assist patients with ambulatory needs and maintain a neat lobby area.

Skills

Customer service

Medical office experience

MS Office Suite

eCW data entry

Education

High School Diploma or GED

Tools

eCW (Electronic Medical Records)

Job description

Rothman Orthopaedics in Marlton, NJ is seeking a Front Desk Receptionist to greet patients, verify insurance, collect copays, and schedule appointments in a fast-paced medical office.

The role requires strong customer service, accurate data entry in the eCW system, and professionalism when interacting with patients and visitors.

You will support front desk operations, handle phones, assist with demographic updates, and help ensure smooth daily office flow.