Healthcare Scheduler – EPIC, Patient Care, Day Shift

RWJBarnabas Health; Newark (NJ); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical and Prescription Drug Coverage

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

FSA/HSA options

Wellness Programs

Voluntary Benefits

Discounts Through Partners

Job summary

RWJBarnabas Health is seeking a Scheduler to coordinate patient appointments and manage EPIC-based scheduling workflows in the Barnabas Health Medical Group. The role supports the UPA-DCMC Otolaryngology department in Newark, with a day shift and 35 hours per week.

The ideal candidate has a high school diploma or equivalent and 6–12 months of relevant clerical experience; EPIC scheduling experience is preferred, and bilingual abilities are a bonus.

Qualifications

• High School diploma or equivalent is required.
• 6–12 months of relevant clerical experience preferred.
• Experience with EPIC scheduling is preferred; bilingual a plus.

Responsibilities

• Schedule appointments based on physician orders and patient needs.
• Manage scheduling work queues and In Basket messages in EPIC.
• Verify insurance and pre-authorizations have been obtained.
• Communicate appointment details with patients and respond to scheduling inquiries.
• Maintain accurate patient information while delivering excellent service; handle 80–100 calls daily.

Skills

Communication

Organization

Scheduling coordination

Attention to detail

Timeliness

Team collaboration

EPIC familiarity

Education

High School diploma or equivalent

Tools

EPIC

Job description

RWJBarnabas Health is seeking a Scheduler to coordinate patient appointments and manage EPIC-based scheduling workflows in the Barnabas Health Medical Group. The role supports the UPA-DCMC Otolaryngology department in Newark, with a day shift and 35 hours per week.

The ideal candidate has a high school diploma or equivalent and 6–12 months of relevant clerical experience; EPIC scheduling experience is preferred, and bilingual abilities are a bonus.