Patient Access & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler to support front-end operations in a busy medical practice. The role involves greeting patients, answering calls, scheduling appointments, and handling routine administrative duties to ensure smooth clinic flow.

The ideal candidate will have a High School Diploma and strong organizational and communication skills. Experience with scheduling and Epic/EMR systems is preferred.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Light keyboarding skills and basic computer literacy required.

Responsibilities

• Schedule appointments for visits, treatments, and procedures.
• Answer calls and take messages; route inquiries to appropriate contact.
• Obtain authorizations for services as needed.
• Prepare standard letters and forms.
• Demonstrate knowledge of patient experience expectations and service standards.
• Assist with patient access activities and greet patients.

Skills

Organization

Verbal and written communication

Interpersonal skills

Education

High School Diploma

Tools

Word processing

Spreadsheets

Internet applications

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler to support front-end operations in a busy medical practice. The role involves greeting patients, answering calls, scheduling appointments, and handling routine administrative duties to ensure smooth clinic flow.

The ideal candidate will have a High School Diploma and strong organizational and communication skills. Experience with scheduling and Epic/EMR systems is preferred.