Patient Access & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health seeks a Secretary I-Intake/Scheduler to support front-end operations, greet patients, answer calls, and schedule appointments across medical practices.

You will handle authorizations, manage messages and faxes, assist with registrations in EPIC, and help ensure a smooth patient experience while upholding HIPAA and service standards.

This role emphasizes teamwork with physicians and office staff, contributing to timely care and patient satisfaction in a busy clinical setting.

Qualifications

• High School Diploma required; excellent organizational, interpersonal and verbal and written communications skills.
• Light, accurate keyboarding skills; ability to complete multiple tasks efficiently.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Greet patients and support practice operations, including answering calls and directing inquiries.
• Manages messages, faxes, and mail; prepares standard letters and forms.
• Assists with registration and patient access activities; promotes patient experience standards.

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

Keyboarding

Education

High School Diploma

Job description

NYU Langone Health seeks a Secretary I-Intake/Scheduler to support front-end operations, greet patients, answer calls, and schedule appointments across medical practices.

You will handle authorizations, manage messages and faxes, assist with registrations in EPIC, and help ensure a smooth patient experience while upholding HIPAA and service standards.

This role emphasizes teamwork with physicians and office staff, contributing to timely care and patient satisfaction in a busy clinical setting.