Patient Access Scheduler - Front Desk

NYU Langone Hospitals; New York (NY); Vor Ort; USD 51.000 - 63.000; Vollzeit

Zusammenfassung

NYU Langone Health seeks a Secretary I-Intake/Scheduler to perform front-end administrative duties, greet patients, answer calls, and schedule appointments. You will obtain authorizations, manage communications, and support access using EPIC and MyChart, upholding service standards and patient confidentiality.

This role emphasizes teamwork with physicians and staff to ensure timely care and adherence to scheduling scripts and HIPAA regulations.

Qualifikationen

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communication skills.
• Light, accurate keyboarding skills.

Aufgaben

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes to appropriate contact.
• Prepares standard letters and forms; administrative physician support.
• Promotes patient access and greets patients, collects information, answers questions.

Jobbeschreibung

NYU Langone Health seeks a Secretary I-Intake/Scheduler to perform front-end administrative duties, greet patients, answer calls, and schedule appointments. You will obtain authorizations, manage communications, and support access using EPIC and MyChart, upholding service standards and patient confidentiality.

This role emphasizes teamwork with physicians and staff to ensure timely care and adherence to scheduling scripts and HIPAA regulations.