Patient Access & Scheduling Specialist

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health in Manhattan, ACWS, seeks a Secretary I-Intake/Scheduler to perform front-end administrative tasks, including greeting patients, scheduling visits, answering calls, and coordinating patient access.

The role emphasizes service to patients and collaboration with physicians and staff, requiring a High School Diploma and strong communication and organizational skills. NYU Langone offers comprehensive benefits and a commitment to patient experience.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Strong customer service orientation.
• Light, accurate keyboarding skills.
• Ability to complete multiple tasks efficiently in a team environment.
• Preferred: intermediate knowledge of computer-based scheduling programs.

Responsibilities

• Schedules appointments for visits, treatments, and procedures and manages waitlists.
• Obtains authorizations for services and handles calls and messages.
• Prepares standard letters and forms.
• Supports patient access activities and promotes MyChart.

Skills

Customer service

Organizational skills

Verbal and written communication

Interpersonal skills

Keyboarding

Education

High School Diploma

Tools

Scheduling software

Job description

NYU Langone Health in Manhattan, ACWS, seeks a Secretary I-Intake/Scheduler to perform front-end administrative tasks, including greeting patients, scheduling visits, answering calls, and coordinating patient access.

The role emphasizes service to patients and collaboration with physicians and staff, requiring a High School Diploma and strong communication and organizational skills. NYU Langone offers comprehensive benefits and a commitment to patient experience.