Patient Access & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler in Cobble Hill (Brooklyn) to support front-end operations. The role involves greeting patients, answering calls, scheduling appointments, and performing administrative duties to support a high-volume practice.

The candidate will handle registrations, manage waitlists, obtain authorizations when needed, and coordinate with physicians and staff to ensure a smooth patient experience, while maintaining HIPAA compliance.

Qualifications

• High School Diploma required; strong organizational and communication skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks and prioritize in a busy environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages; directs inquiries to appropriate contact in a timely manner.
• Maintains confidentiality and follows HIPAA and ROI procedures.
• Greets patients and assists with intake, scheduling, and registration.
• Documents, scans and routes information in EPIC; uses scheduling scripts and forms.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler in Cobble Hill (Brooklyn) to support front-end operations. The role involves greeting patients, answering calls, scheduling appointments, and performing administrative duties to support a high-volume practice.

The candidate will handle registrations, manage waitlists, obtain authorizations when needed, and coordinate with physicians and staff to ensure a smooth patient experience, while maintaining HIPAA compliance.