Patient Access & Scheduling Specialist

NYU Langone Health; Village of Tarrytown (NY); Vor Ort; USD 57.000 - 58.000; Vollzeit

Zusammenfassung

NYU Langone Health seeks a Secretary I-Intake/SchedulerI to provide front-end administrative support for practice operations, including greeting patients, answering calls, and scheduling appointments. The role emphasizes patient experience, HIPAA compliance, and coordination with physicians and staff.

Qualifications include a high school diploma and strong organizational and communication skills, with proficiency in word processing, spreadsheets, and databases.

Qualifikationen

• To qualify you must have a High School Diploma.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.
• Basic knowledge of word processing, spreadsheet, database and Internet applications required.
• Light, accurate keyboarding skills required.
• Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.

Aufgaben

• Schedules appointments for visits, treatments, and procedures and communicates with patients.
• Obtains authorizations, answers calls, takes messages, and routes inquiries to appropriate contacts.
• Prepares standard letters and forms and supports administrative physician and practice efforts.
• Promotes MyChart usage and ensures privacy and HIPAA considerations in scheduling.
• Manages calendars, records, and patient communications to ensure timely care and satisfaction.

Kenntnisse

Organization

Interpersonal skills

Verbal communication

Written communication

Customer service

Multitasking

Word processing

Ausbildung

High School Diploma

Tools

Word processing software

Spreadsheet software

Database software

Internet applications

Jobbeschreibung

NYU Langone Health seeks a Secretary I-Intake/SchedulerI to provide front-end administrative support for practice operations, including greeting patients, answering calls, and scheduling appointments. The role emphasizes patient experience, HIPAA compliance, and coordination with physicians and staff.

Qualifications include a high school diploma and strong organizational and communication skills, with proficiency in word processing, spreadsheets, and databases.