Patient Access & Registration Specialist

University of Southern California; Glendale (CA); On-site; USD 34,000 - 51,000; Full time

Job summary

USC Care Medical Group in Glendale is seeking a Patient Access Representative to support check-in, document collection, and chart preparation for new patients. You will coordinate with physicians to schedule visits and ensure all necessary forms and insurance information are obtained and scanned in the EMR.

The role emphasizes confidentiality, accurate data entry, and effective communication with patients, staff, and physicians. Familiarity with Cerner and insurance verification is preferred.

Qualifications

• High school or equivalent required.
• Excellent communication skills in English.
• Demonstrate excellent customer service.

Responsibilities

• Assist patients with check-in and arrival processes.
• Coordinate new patient scheduling with physicians and prepare patient charts.
• Assist in collecting medical records and history; verify insurance information.
• Ensure confidentiality of patient information and accurate demographics across systems.
• Verify insurance benefits and obtain authorizations as needed.
• Support cash handling, batching, and bank deposits as directed.

Skills

Communication skills

Customer service

English proficiency

Education

High school diploma or equivalent

Tools

Cerner

Job description

USC Care Medical Group in Glendale is seeking a Patient Access Representative to support check-in, document collection, and chart preparation for new patients. You will coordinate with physicians to schedule visits and ensure all necessary forms and insurance information are obtained and scanned in the EMR.

The role emphasizes confidentiality, accurate data entry, and effective communication with patients, staff, and physicians. Familiarity with Cerner and insurance verification is preferred.