Patient Access & Registration Specialist

University of Southern California; Los Angeles (CA); On-site; USD 30,000 - 51,000; Full time

Job summary

University of Southern California is seeking a Patient Access Representative to greet patients, verify demographics, collect records, and prepare charts for physician review. The role ensures efficient check-in and accurate insurance information is captured for verification by the Financial Counselor.

The candidate will assist with new patient scheduling, maintain confidentiality, and use Cerner in the EMR while communicating professionally with patients and staff.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills in English.
• Demonstrate excellent customer service behavior.

Responsibilities

• Assist patients with check-in/arrival and scheduling a physician visit.
• Collect and verify medical records and patient history for new patients.
• Coordinate insurance information with the Financial Counselor for verification.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Tools

Cerner

Electronic verification system

Job description

University of Southern California is seeking a Patient Access Representative to greet patients, verify demographics, collect records, and prepare charts for physician review. The role ensures efficient check-in and accurate insurance information is captured for verification by the Financial Counselor.

The candidate will assist with new patient scheduling, maintain confidentiality, and use Cerner in the EMR while communicating professionally with patients and staff.