Patient Access & Scheduling Coordinator

UTMB Health; Galveston (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

UTMB Health in Galveston, TX seeks a Patient Services Specialist I to manage front desk duties, patient registrations, and scheduling while coordinating care with the healthcare team. You will provide courteous service and document interactions to support patient access.

Responsibilities include appointment scheduling, financial counseling, and acting as a liaison to resolve access issues, with a BLS certification required within 90 days of hire.

Qualifications

• Associate's degree required; equivalent combination of education and experience may be considered.
• Previous experience in patient scheduling preferred.
• Experience in a clinic or medical office front desk setting preferred.

Responsibilities

• Provide high level customer service to patients and internal customers.
• Schedule appointments and coordinate billing and financial counseling.
• Register patients and manage third-party coverage information.
• Maintain patient confidentiality and document calls and encounters.
• Act as patient advocate and liaise with departments to meet goals.

Skills

Excel

Word

Database management

Analytical thinking

Communication

Problem solving

Education

Associate's degree

Job description

UTMB Health in Galveston, TX seeks a Patient Services Specialist I to manage front desk duties, patient registrations, and scheduling while coordinating care with the healthcare team. You will provide courteous service and document interactions to support patient access.

Responsibilities include appointment scheduling, financial counseling, and acting as a liaison to resolve access issues, with a BLS certification required within 90 days of hire.