Patient Services & Scheduling Specialist I

The University of Texas Medical Branch; Galveston (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The University of Texas Medical Branch in Galveston is seeking a Patient Services Specialist I to enhance the patient experience by coordinating clerical and clinical activities, handling registrations, and guiding patients through UTMB services. The role emphasizes strong customer service and teamwork within a healthcare setting.

Key duties include scheduling, financial counseling, and providing cost estimates to patients while ensuring compliance with Medicare and third‑party coverage.

Qualifikationen

• Associate’s degree with no experience; equivalent education/experience considered.
• Proficient in Excel, Word, and database management.

Aufgaben

• Provides high level customer service in all interactions with internal and external customers.
• Interacts with patients, physicians, and staff to coordinate clerical and medical activities.
• Handles patient registration and scheduling, including reminder calls and financial counseling.
• Obtains and documents third-party coverage and pre-registers patients.
• Maintains patient confidentiality and ensures accurate documentation.

Kenntnisse

Excel

Word

Database management

Ausbildung

Associate’s degree

Jobbeschreibung

The University of Texas Medical Branch in Galveston is seeking a Patient Services Specialist I to enhance the patient experience by coordinating clerical and clinical activities, handling registrations, and guiding patients through UTMB services. The role emphasizes strong customer service and teamwork within a healthcare setting.

Key duties include scheduling, financial counseling, and providing cost estimates to patients while ensuring compliance with Medicare and third‑party coverage.