Patient Access & Scheduling Coordinator

Lutheran Health Network; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Lutheran Health Network in Fort Wayne, IN is seeking a Registrar to support patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions. This role ensures a smooth registration process by scheduling procedures, obtaining authorizations, and maintaining complete patient records.

You will interact with patients and families, verify eligibility, collect financial obligations, and coordinate with clinical teams to support

Qualifications

• Experience in patient registration or front desk in healthcare.
• Familiarity with insurance verification processes.
• Knowledge of medical terminology.

Responsibilities

• Register patients and collect demographic information.
• Verify insurance eligibility and authorizations.
• Schedule procedures and pre-register patients.
• Collect co-pays and explain financial obligations.
• Maintain accurate patient records and documentation.
• Communicate with physicians and patients professionally.
• Maintain attendance and comply with policies.

Skills

Customer service

Attention to detail

Interpersonal communication

Time management

Professionalism

Education

Postsecondary education in medical office administration

Healthcare administration training

Tools

EHR software

Registration software

Insurance verification tools

Job description

Lutheran Health Network in Fort Wayne, IN is seeking a Registrar to support patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions. This role ensures a smooth registration process by scheduling procedures, obtaining authorizations, and maintaining complete patient records.

You will interact with patients and families, verify eligibility, collect financial obligations, and coordinate with clinical teams to support