Patient Access & Scheduling Specialist

Sanford; Marshfield (WI); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Sanford Health in Marshfield, WI, seeks a Patient Access Representative to handle patient registration or scheduling, and related duties as assigned. The role emphasizes accurate data capture, patient education, and financial interactions.

The PAR may perform either registration or scheduling tasks depending on setting, with potential additional responsibilities such as chart preparation and reporting. A team-oriented, confidential, customer-focused approach is essential.

Qualifikationen

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations/settings.

Aufgaben

• Greet patients/residents and verify demographics to register or schedule.
• Create electronic files and handle related paperwork.
• Collect co-payments and assist with financial arrangements.
• Coordinate referrals, pre-authorization, and interpreter services.
• Operate multi-line phones and assist with scheduling/recall.
• Assist with chart prep, notes, and confidentiality.

Kenntnisse

Customer service

Medical terminology

Confidentiality

Communication

Ausbildung

High school diploma

Post-secondary education

Jobbeschreibung

Sanford Health in Marshfield, WI, seeks a Patient Access Representative to handle patient registration or scheduling, and related duties as assigned. The role emphasizes accurate data capture, patient education, and financial interactions.

The PAR may perform either registration or scheduling tasks depending on setting, with potential additional responsibilities such as chart preparation and reporting. A team-oriented, confidential, customer-focused approach is essential.