Patient Services Coordinator

1550 Martha's Vineyard Hospital, Inc.; Eastville (MA); On-site; USD 43,000 - 89,000; Full time

Job summary

Martha's Vineyard Hospital, Inc. in Massachusetts is seeking a Patient Services Representative to greet patients, schedule appointments, and maintain accurate records. This onsite role focuses on delivering friendly, efficient service and accurate data entry.

Responsibilities include collecting demographics and payments, triaging calls, and assisting with patient privacy under HIPAA guidelines. The position offers a 40-hour week and a daytime shift, with pay range $20.73–$42.97 hourly.

Qualifications

• Requires HS diploma or equivalent.
• 1–3 years customer service in a clinical setting preferred; 0–1 year required.

Responsibilities

• Greet patients and provide basic information.
• Schedule appointments and maintain records.
• Collect demographics and financial information; collect co-pays.
• Triage telephone calls and direct to appropriate staff.
• Ensure HIPAA privacy and confidentiality in handling patient information.
• Support with orientation of new staff and participate in practice meetings.

Skills

Customer service

Telephone etiquette

HIPAA awareness

Education

High School Diploma or Equivalent

Job description

Martha's Vineyard Hospital, Inc. in Massachusetts is seeking a Patient Services Representative to greet patients, schedule appointments, and maintain accurate records. This onsite role focuses on delivering friendly, efficient service and accurate data entry.

Responsibilities include collecting demographics and payments, triaging calls, and assisting with patient privacy under HIPAA guidelines. The position offers a 40-hour week and a daytime shift, with pay range $20.73–$42.97 hourly.