Patient Access & Scheduling Coordinator

Geisinger Clinic; Danville (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Full benefits starting day one

Tuition reimbursement

Wellness program

401(k) plan with Geisinger match

Paid time off

Job summary

Geisinger Medical Center in Danville, PA, is seeking a front line office associate to greet patients, register demographics, and support the checkout process. You will schedule appointments and coordinate referrals, ensuring smooth flow of the department’s days.

You will handle insurance verifications, collect payments, post cash, and maintain accurate medical records, while delivering friendly service in a fast-paced office setting.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience preferred.
• Strong clerical, communication, and customer service skills.

Responsibilities

• Check in patients and verify demographics accurately.
• Monitor wait times and communicate changes to patients; provide kiosk support.
• Explain insurance details and obtain necessary signatures.
• Collect payments and explain financial responsibilities.
• Schedule follow-up appointments and coordinate referrals.
• Maintain medical records and process recalls.
• Handle multi-channel messages related to appointments and referrals.
• Post cash per guidelines and ensure timely account resolution.

Skills

Clerical I

Communication

Customer Service

Office Politics And Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Medical Center in Danville, PA, is seeking a front line office associate to greet patients, register demographics, and support the checkout process. You will schedule appointments and coordinate referrals, ensuring smooth flow of the department’s days.

You will handle insurance verifications, collect payments, post cash, and maintain accurate medical records, while delivering friendly service in a fast-paced office setting.