Patient Access Navigator

Geisinger; Danville (PA); On-site; USD 23,000 - 29,000; Full time

Job summary

Geisinger in Danville, PA is seeking a front line care coordinator to warmly greet patients, register demographics, and support the checkout process. This role requires strong organizational skills and attention to patient privacy.

You will handle scheduling, insurance communications, and routine forms while maintaining HIPAA compliance and respectful service. Prior experience in healthcare front desk is preferred. The position is on-site with full benefits and growth opportunities.

Qualifications

• High School Diploma or GED is required.
• Minimum of 1 year related work experience preferred.
• Ability to greet and register patients with professionalism and accuracy.
• Maintain confidentiality and HIPAA compliance in all interactions.

Responsibilities

• Check-in patients and verify demographics.
• Assist with checkout and scheduling follow-ups.
• Read and interpret insurance responses and forms.
• Explain financial obligations and collect payments as appropriate.
• Maintain patient privacy and appropriate disclosure of information.
• Process referrals and pre-certifications as needed.

Skills

Front desk

Patient registration

HIPAA compliance

Multitasking

Cash handling

Education

High School Diploma

Tools

EMR systems

Job description

Geisinger in Danville, PA is seeking a front line care coordinator to warmly greet patients, register demographics, and support the checkout process. This role requires strong organizational skills and attention to patient privacy.

You will handle scheduling, insurance communications, and routine forms while maintaining HIPAA compliance and respectful service. Prior experience in healthcare front desk is preferred. The position is on-site with full benefits and growth opportunities.